In the unfortunate event your high speed camera is not working properly, we will work with the manufacturer to get you back up and running in the least amount of time.
To initiate the repair process, please contact us with the following information:
- Cameral Model
- Serial Number
- Company Name
- End User Name
Once we receive these details, we will provide you with an RMA number and shipping instructions. For equipment no longer under warranty there is a $300 non-refundable evaluation fee that covers the first 2 hours of labor.
After the evaluation is complete, you will be notified if additional time or parts are required to bring the equipment back to factory specifications. At that point, you can choose to proceed or ask that the equipment be returned, unrepaired, to you.
TIME TO REPLACE YOUR OLD CAMERA?
We have over 20 different Photron, Fastec Imaging, Xcitex and 2020 Hindsight camera models to choose from with a variety of memory options and accessories. Let us talk with you about your specific imaging needs and custom build a solution that not only meets your budget but also meets the unique requirements of your application.
Top Selling Cameras:
- Photron FASTCAM SA-Z
- Photron FASTCAM SA-X2
- Photron Mini UX100
- Photron Mini UX50
- Fastec TS4
- Fastec TS3
- Fastec IL4
- Fastec IL3
MEC has been providing high quality, reliable high speed camera systems in the Midwest since 1986. We work together with our customers to design a cost-effective imaging strategy.
MEC provides rental equipment to customers who either need the imaging equipment for a short term or trial basis. Rental length is typically on a 3-day, 5-day or monthly basis.